Backstage Chat Support issue

Incident Report for SpotMe

Resolved

The issues with our Backstage Chat Support have been resolved, and the service is now back to normal. Thank you for your patience.

Posted Jan 09, 2026 - 21:58 CET

Identified

We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at customersupport@spotme.com. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

Posted Jan 09, 2026 - 21:26 CET

This incident affected: Apps (Backstage).