SpotMe Platform issue - US region

Incident Report for SpotMe

Resolved

Dear Customers,

We are happy to inform you that the Platform is now fully operational.

SpotMe Cloud Operations team

Posted Jun 29, 2021 - 18:23 CEST

Identified

Dear Customers,

We have found what caused the issue and are actively working on a fix.

SpotMe Cloud Operations team

Posted Jun 29, 2021 - 18:00 CEST

Investigating

Dear Customers,

We're currently experiencing issues with our servers in the US that are affecting both Backstage and applications. We are investigating issues. We will provide an update when these are resolved.

We are truly sorry for the inconvenience.

SpotMe Cloud Operations team

Posted Jun 29, 2021 - 17:39 CEST

This incident affected: Apps (Android app, iOS app, Web app, Backstage) and Cloud (US).